Shipping and Returns

SHIPPING

We currently ship to physical addresses only. PO Box will be o special request. Kindly ensure that you have the correct physical address before submitting your order. We are unable to change the delivery address once the order has been shipped out. Allow 3-7 working days to receive your order once payment has been received. Turnaround time will depend on the destination.

Delivery Fees will be available when you check out.

Due to the nature of our business there are no collections or Cash on Delivery options.

INTERNATIONAL SHIPPING

Anna Leru Hair can be shipped internationally by special arrangements with an email sent to sales@annaleru.co.za   

RETURNS

Anna Leru Hair accepts returns within 5 working days of order recieved. We can only allow returns should the hair not be used due to hygiene reasons. You will be responsible for shipping back the parcel. We will be in contact with you with regards to the return address to use.

REFUNDS & EXCHANGES

We take pride in our products and will gladly exchange your hair within the price bracket bought. Refunds will only take place when an email is sent explaining the reason for the refund. We might require photos so that we have proof before we proceed. A 15% refund fee will be deducted and the shipping fee IS NON-REFUNDABLE.

For further enquiries send us an email on info@annaleru.co.za